Pro Tip: “Order your off-season gear during summer sales with free shipping – beats paying full price when winter hits!” – MXSafeWear Team Rider #47

About MXSafeWear

Who is MXSafeWear for?
We cater to motocross riders who value both protection and speed – in their gear and their deliveries! Our customers range from weekend warriors to competitive racers who need reliable equipment fast. If you’re passionate about riding and tired of waiting weeks for quality gear, you’ll fit right in.
What makes your products special?
We specialize in premium protection gear with a focus on 100% goggles (including the popular Racecraft and Accuri lines), body armour, and essential riding accessories. Our products are rider-tested and selected for their track performance – no fashion pieces here, just serious protection.

Ordering & Payment

What payment methods do you accept?
We accept all major cards: Visa, MasterCard, and JCB. You can also pay via PayPal for quick checkout. All transactions are securely processed – we don’t store your payment details.
Why don’t you ship to some Asian regions?
Some remote areas have unreliable delivery networks that could delay your gear. We hate delays as much as you do! Email [email protected] with your location and we’ll give you a straight answer about delivery possibilities.

Shipping & Delivery

How fast do you really ship?
Faster than your last lap time! We process orders in 1-2 business days (weekends don’t count – even riders need rest). Then it’s:

Standard Track Shipping (Recommended): 10-15 days via DHL/FedEx (£12.95 flat rate)
Free Trail Shipping: 15-25 days via EMS (free on orders over £50)
Why should I pay for shipping when free is an option?
Our racers tell us Standard Track is worth every penny when you need gear before race day. You get:
– Faster delivery (often a full week quicker)
– Better tracking with DHL/FedEx
– More reliable delivery times

“Used standard shipping for my 100% Racecraft goggles – arrived in 12 days with tracking updates every step. Proper service!” – Jake T., Devon
Do I need to sign for delivery?
Yes – we require signatures because your gear’s safety matters from our warehouse to your hands. If you’ll be at work, consider having it delivered to your local depot for pickup.

Returns & Exchanges

What’s your return policy?
No drama returns: 15 days from delivery for unused items in original packaging. We’ll walk you through the process in rider-friendly language (no corporate nonsense). Just email [email protected] to start the process.
I ordered the wrong size knee protection – what now?
First, check our sizing charts carefully. If it’s still not right, we’ll exchange it – just keep those tags on! Returns take about 5-7 days to process once we receive them back in Cardiff.

Product Questions

What’s the difference between 100% Racecraft and Accuri goggles?
Racecraft goggles are designed for serious racers with advanced ventilation, while the Accuri line offers great value with solid performance. Both use 100%’s premium lenses – it comes down to how much airflow and premium features you need.
Do your Atlas neck braces fit with all body armour?
They’re designed to work with most systems, but for perfect fit we recommend trying with your existing armour or consulting our sizing guide. When in doubt, our rider-support crew can advise.

Still Got Questions?

Our rider-support crew at [email protected] knows every shipping shortcut and product detail in the book. We respond faster than our Standard Shipping delivers!

Remember: At MXSafeWear, we know waiting for gear is almost as painful as crashing without it. That’s why we’ve built this service from the ground up for riders who want protection without the wait.